Terms &
Conditions!
At ewrdigital.com, we aim to deliver high-quality services with complete transparency. These Terms & Conditions outline our working policies and your responsibilities as a client. By using our services, you agree to abide by the following terms:
1.Websites
- Website development projects valued at over $1,000 require a written agreement outlining payment terms and work scope.
- For projects $1,000 in value, we will offer five (5) revision amendments or revisions, provided the client responds within five (5) business days of receiving each revision.
- Failure to provide feedback within the specified timeframe may result in additional charges for further alterations.
2.Logos
- Clients are entitled to logo design revisions based on the number specified in their selected package.
- Timely feedback is required within three (3) business days of receiving each revision.
- Any delay beyond this timeframe may incur additional fees for changes requested after the deadline.
3.Ownership of Work
- Once the final details have been finalized and full payment is made, full ownership rights are transferred to the client.
- All copyrights and claims to the final deliverables are then released by the client.
4.Modifications to Terms of Use
ewrdigital.com reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services will constitute acceptance of the revised terms.
5.Copyrights & Trademarks
- Ownership of completed full concepts, custom drafts, and associated materials upon project completion.
- ewrdigital.com may use completed projects for promotional purposes only (e.g., portfolio display) but will not resell any designs unless expressly authorized by the client.
6.Record Maintenance
- We maintain records of finalized design files for six (6) months after project delivery.
- Clients may request these files during this period. After six months, records may be permanently deleted from our systems.
7.Communication Policy
- We can only respond to communications from official EWR email addresses (e.g., info@ewrdigital.com) or contact numbers listed on our website.
- We are not liable for damages caused by fraudulent emails or phone numbers not associated with our domain or listed contact details.
8.Customer Support
We offer 24/7 customer support to address your queries. You can reach us anytime at info@ewrdigital.com.
9.Payment Dispute Terms
ewrdigital.com follows a fair and transparent billing process:
- If a client disputes an unauthorized or unjustified payment dispute, we reserve the right to:
- Notify the client and demand reversal within 24 hours
- Immediately terminate ongoing services and contracts
- Suspend all project-related activities until resolution
- Apply additional fees for damages caused by the dispute
10.Completion & User Agreement Form
- Upon completion of our services, clients must sign a User Agreement Form confirming that the project has been completed as per specifications.
- Failure to return the signed form within the specified timeframe may delay final project closure and delivery of files.
11.Revisions & Alteration Charges
All revisions beyond the agreed limits or delays caused by untimely client feedback may result in additional charges.
12.Contact Information
For any queries regarding these Terms & Conditions, please contact us at:
Email: info@ewrdigital.org