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Terms & Conditions

Terms &
Conditions!

At ewrdigital.com, we aim to deliver high-quality services with complete transparency. These Terms & Conditions outline our working policies and your responsibilities as a client. By using our services, you agree to abide by the following terms:

1.Websites

  • Website development projects valued at over $1,000 require a written agreement outlining payment terms and work scope.
  • For projects $1,000 in value, we will offer five (5) revision amendments or revisions, provided the client responds within five (5) business days of receiving each revision.
  • Failure to provide feedback within the specified timeframe may result in additional charges for further alterations.

2.Logos

  • Clients are entitled to logo design revisions based on the number specified in their selected package.
  • Timely feedback is required within three (3) business days of receiving each revision.
  • Any delay beyond this timeframe may incur additional fees for changes requested after the deadline.

3.Ownership of Work

  • Once the final details have been finalized and full payment is made, full ownership rights are transferred to the client.
  • All copyrights and claims to the final deliverables are then released by the client.

4.Modifications to Terms of Use

ewrdigital.com reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services will constitute acceptance of the revised terms.

5.Copyrights & Trademarks

  • Ownership of completed full concepts, custom drafts, and associated materials upon project completion.
  • ewrdigital.com may use completed projects for promotional purposes only (e.g., portfolio display) but will not resell any designs unless expressly authorized by the client.

6.Record Maintenance

  • We maintain records of finalized design files for six (6) months after project delivery.
  • Clients may request these files during this period. After six months, records may be permanently deleted from our systems.

7.Communication Policy

  • We can only respond to communications from official EWR email addresses (e.g., info@ewrdigital.com) or contact numbers listed on our website.
  • We are not liable for damages caused by fraudulent emails or phone numbers not associated with our domain or listed contact details.

8.Customer Support

We offer 24/7 customer support to address your queries. You can reach us anytime at info@ewrdigital.com.

9.Payment Dispute Terms

ewrdigital.com follows a fair and transparent billing process:

  • If a client disputes an unauthorized or unjustified payment dispute, we reserve the right to:
  • Notify the client and demand reversal within 24 hours
  • Immediately terminate ongoing services and contracts
  • Suspend all project-related activities until resolution
  • Apply additional fees for damages caused by the dispute

10.Completion & User Agreement Form

  • Upon completion of our services, clients must sign a User Agreement Form confirming that the project has been completed as per specifications.
  • Failure to return the signed form within the specified timeframe may delay final project closure and delivery of files.

11.Revisions & Alteration Charges

All revisions beyond the agreed limits or delays caused by untimely client feedback may result in additional charges.

12.Contact Information

For any queries regarding these Terms & Conditions, please contact us at:

Email: info@ewrdigital.org